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Solvay Bank and
our affiliate, Solvay Bank Insurance Agency, Inc. (SBIA), recognize
and respect the privacy expectations of our customers. Ensuring the
privacy of customer information is a matter that we take very
seriously and attend to in our everyday function so that our
customers can rest assured that their accounts are handled in a
confidential and secure manner. To affirm our commitment to the
confidentiality and protection of our customers, we have set forth
the following privacy principles:
Types
of Information the Bank Collects
We collect
nonpublic personal information about you from the information we
receive from you on applications or other forms; information about
your transactions with us; and information we receive from a
consumer-reporting agency.
Disclosing
Information to Our Affiliates Within Our Corporate Family
We may disclose
information such as your name and address or transaction experience
to our affiliate within our corporate family. This gives us an
opportunity to provide you with additional insurance products or
services that help better serve you and meet your needs.
Information obtained from third parties, such as credit bureaus, is
not shared with our affiliate unless you direct us to, or unless
permitted or required by law. Under the final rules on Affiliate
Marketing, the Bank has implemented appropriate opt-out procedures
to assure compliance. Please refer to Exhibit A of this policy.
Disclosing
Information to Non-Affiliated External Companies
Solvay Bank and
SBIA may disclose information we collect from you to non financial
companies such as check printing companies, collection agents,
credit bureaus and our credit card provider. We may also disclose
non public information to financial service providers, with whom we
have joint marketing agreements, such as investment brokers and
managers, and insurance companies. These companies assist us in
processing your transactions and fulfilling service requests.
Companies that provide services for your accounts are contractually
obligated to keep the information we provide them confidential. We
may also disclose information to non-affiliated third parties, for
their use, if; a) you request or authorize it; b) the information is
provided to help complete a transaction initiated by you; or c) the
information is necessary to respond to a subpoena, inquiries by
regulatory agencies or investigations of suspected fraud.
If
You End Your Relationship
If you end your
customer relationship with Solvay Bank or SBIA, or become an
inactive customer, we will not release information about you to any
non-affiliated third party, except as required by law.
Security
of Customer Information
We maintain
physical, electronic and procedural safeguards that comply with the
federal standards to guard your nonpublic personal information from
unauthorized access, alteration, or destruction.
Employee Access to Customer Information
Employee access
to personally identifiable information is limited to those with a
business reason for knowing such information. Each employee is
required to follow Solvay Bank’s Code of Ethics and is held
accountable for adhering to our privacy policy and procedures.
Accurate
Information
We ensure that
customer financial information is accurate, current and complete, in
accordance with reasonable commercial standards. If you receive or
believe that information received from us or from a credit bureau is
inaccurate or incorrect, you should notify us immediately. We will
investigate and take steps to correct information that we determine
to be incorrect and we will respond to you in a timely manner.
Solvay Bank and
its corporate family will maintain our dedication to assure that
customer information is safeguarded and used in a secure manner. If
you should have any questions or concerns regarding our privacy
policy, please contact us at (315) 468-1661 or write us at Solvay
Bank, 1537 Milton Avenue, Solvay, New York 13209.
EXHIBIT A
SOLVAY BANK INSURANCE AGENCY INITIAL OPT-OUT NOTICE
(Your Choice to
Limit Affiliate Marketing)
Solvay Bank
Insurance Agency (SBIA) is providing this notice.
Federal law
gives you the right to limit some, but not all, marketing from our
affiliate, Solvay Bank. Federal law also requires us to give you
this notice to tell you about your choice to limit marketing from
our affiliate.
You may limit
Solvay Bank from marketing their products or services to you based
on your personal information that we collect and share with them.
This information includes your name, address, telephone number, and
transaction experience with us. Your choice to limit marketing
offers from our affiliate will apply for five (5) years from when
you tell us your choice. Once that period expires, you will receive
a renewal notice that will allow you to continue to limit marketing
offers from our affiliate for another five (5) years.
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To limit
marketing offers by Solvay Bank, please respond within 30 days of
receipt of this notice by contacting us:
Solvay Bank Insurance Agency
1537 Milton Avenue
Solvay,
New York 13209
Do not allow your affiliate, Solvay Bank,
to use my personal information
to market to me.
NAME:
____________________________________
_____________________________________
ADDRESS:
_____________________________________
_____________________________________
_____________________________________
_____________________________
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